|
|
|
|
Japanese translation click here |
Order status, Shipping charges, Security, Return policy, Size Information.
A. Shopping cart. It's easy to place a secure order via our shopping cart system (read To send us a fax or postal mail order, Print this HTML order form, or better yet, Print this Adobe Acrobat order form, write in your order, and send it to us via fax or mail it privacy and security policy): 1. Press the I'll take it button B. Email It's easy to order from us via email too. Your choice (shopping cart or email). -- right now! Or read about our ordering policies. You can also contact us via surface mail or telephone to place an order or ask a question. To send us a fax or postal mail order, Print this HTML order form, or better yet, Print this Adobe Acrobat order form, write in your order, and send it to us via fax or mail.
1. Prepare an Email order using your credit card 2. In the email message, just type in the information about your order. Be sure to include:
3. As soon as we receive your orders, we'll process them immediately for shipment. We'll include shipping and handling. Normally orders leave our store within 48 hours. C. Fax, Phone, or Mail your Order. To Print an order form for mail or fax, Print this HTML order form, or better yet, Print this Adobe Acrobat order form, write in your order, and send it to us via fax or mail. A person rather than a recording
will answer the phone during business hours seven days a week.
Ordering Policies
|
We're Reliable!We’ve been here on Main Street (141 E. Elkhorn Ave), Estes Park, Colorado, in the same location, since 1914 (over 93 years!) and (only 2 owners). Current management since 1947. We like doing business with you. Your satisfaction is important to us. We will make exchanges or refunds, promptly—no fuss. So, send us your order or give us a call. delivery information - Check Your Order Status. We do not charge until the day we ship your products. |
We Assure You Prompt
|
||||||||||||||||||||||
Credit Cards
|
 | Colorado residents only, Add 2.9% sales tax |
| All orders: include handling charge $8.00 |
| You may specify FedEx, UPS or US Post Office. |
| You may pay extra for 1st day, 2nd day, 3rd day delivery. |
| International Orders: Surface Mail delivery (allow about 4-6 weeks), add $22.00 | ||||
| International Air Mail delivery (allow about 10 days):
|
| Want it gift wrapped? Specify: Male or Female & type of occasion and add $5.00 |
| Need a tape measure? Add $1.00 |
| Gift Certificates? Yes, provide us with the name and address of the person receiving the gift. Write in the dollar amount of your gift. |
Footwear. Use your regular shoe size. Men's size equals a women's size + 2. Example: a men's size 9 is a women's size 11.
Pants. Waist in inches, inseam length in inches. Gal's are frequently offered in 3-4, 5-6, 7-8, 9-10, 11-12, 13-14, 15-16, 17-18, 19-20. OK to give waist and inseam measurements. (we will measure pant for you)
Big Gal's Jeans. Waist measure in inches. 32-34-36-38-40-42. If buying men's jeans most women ad 2" to accommodate the hips.
Belts. Waist measure in inches. Each size adjusts 2" smaller to 2" larger. Belt length is from buckle to middle hole.
Men's shirts. Neck size in inches: S = 14", 14˝; M = 15, 15˝; L = 16, 16˝; XL = 17, 17˝.
Men's Jackets. Chest sizes in inches: S = 36-38", M = 40-42, L = 44-46, XL = 46-48.
Gal's Shirts. S = 30-32 or 8-10, M = 34-36 or 12-14, L = 38-40 or 16-18-20.
Hats and Caps. S = 6 5/8, 6 3/4, 6 7/8; M = 7, 7 1/8; L = 7 1/4, 7 3/8; XL = 7 1/2, 7 5/8, 7 3/4. OK to send your head measurement.
Non Standard Sizes. We will interpret and adjust items needing adjustment.
Your email order receipt and or phone order confirms the receipt of your order.
Please note, there is no need to re-send your request or call our customer service department, for this will only delay our response time to you. We appreciate your understanding, your patience and your business.
| There will be a Return Information Form in your package, to guide you if you need to return an item. | ||||
| Examine your order form carefully. Some orders are shipped in part (partially). The balance of your order will ship later.
Once your order has processed and shipped a UPS or FedEx tracking number will be automatically Emailed to the e-mail address you have provided. You may want to check the delivery at
UPS.com or FedEx.com by clicking
on the tracking number provided. Please note that all Overnight, Two Day, and Three Day air orders are shipped within 48 hours providing the merchandise is in stock (on 1st,2nd, 3rd day requests we will notify you if your items are out of stock), all regular orders (in stock-surface delivery) will take seven to ten business days to arrive.
To insure the best handling of your
order please allow 48 hours
for the processing and the shipping of your order (if your items are in stock).
Please Do Not call or email us for the status or tracking number as this will only
delay the shipping of your order.
For overnight, second day, or third day delivery orders: Please Note That shipping will
Occur 1-2 Days after you place your order. (on 1st,2nd, 3rd day requests we
will notify you if your items are out of stock)
All orders are subject to management review and approval. If an order is found to be invalid for any reason, it is subject to cancellation by management. Of course we will attempt to let you know if a cancellation is necessary.
|
1. www.RMConnection.com is a site with secure socket layer (SSL). Your order forms will be encrypted between your computer and our host provider. Proof of this shows when your browser shows a padlock icon (Netscape lower left and IE lower right depending on version) and the URL becomes https:// in your URL address line, on your 'check out' screens. This means SSL is working, thereby encrypting all transfer of data. This prevents illegal phone line scanning.
2. Our www.RMConnection.com Host Provider (Hitsites.com) has a firewall protecting their hard drives from unauthorized access.
3. Rocky Mountain Connection Office picks up your orders from our host provider via a SSL connection. This prevents illegal phone line scanning and prevents on line hacking.
4. Rocky Mountain Connection uses a fire wall to protect its hard drives from unauthorized access.
5. Rocky Mountain Connection changes its FTP, Site Authoring software, and shopping cart editing software passwords often.
privacy and security statement.
|
Shopping Cart --- Email --- Fax --- Phone --- Mail 
by clicking 
Fax: (800) 814-4900