Gladly and promptly! Just send items back to us, unworn, unused, unwashed, and with tags attached, with a note explaining what you want us to do (the action you desire). Please use the yellow “Return Information” form included with your order. Click here to view the Return Form. You can exchange the item/s or receive a refund. On exchanges, you will not be charged the shipping and handling charge again from Rocky Mountain Connection back to yourself. On returns, you do not need to call us. You do not need a return authorization number. There is not an expiration date or time period (unused, unworn, with tags attached). Simply send it back with your instructions letting us know what you want us to do.
If we send you something other than what you had ordered (i.e. wrong size) then we will reimburse you your shipping charges (regular ground shipping methods only) from yourself back to Rocky Mountain Connection. Expedited (i.e. next day air) shipping costs, and mail service fees, will not be refunded.
If there is no exchange, you will pay for the shipping in both directions. You will be refunded for your merchandise total.
On even exchanges, you will not be charged the shipping and handling charge again from Rocky Mountain Connection to yourself.